Last updated: 30 September 2026
Who we are
This website is operated by Shrishti Tours & Travels Pvt Ltd, 315 Lotus House, New Marine Lines, Mumbai 400020, India (“Shrishti”, “we”, “us”). This policy explains how we handle personal information collected through shrishtiindia.com and in the course of arranging travel for you.
What we collect
When you send an enquiry we collect your name, company (optional), phone number, email address, the service you are interested in and any message you write.
When you book travel with us we may also collect details needed to complete the booking, such as passport information, dates of birth, meal and seating preferences, frequent flyer numbers and, where relevant, visa documentation.
How we use it
We use your information to respond to enquiries, prepare quotations, make and manage bookings, apply for visas on your behalf, send travel documents and contact you about your trip. We do not sell your personal information.
Who we share it with
To deliver your travel we share only the necessary details with the suppliers involved, such as airlines, hotels, cruise lines, ground handlers, insurers and visa or consular authorities. These parties process your data under their own terms and applicable law.
How long we keep it
We keep enquiry and booking records for as long as needed to serve you and to meet our legal, tax and accounting obligations, after which they are deleted or anonymised.
Security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so please avoid sending passport scans or payment details through the website form.
Cookies
This website uses only the cookies needed for it to work. If we introduce analytics or marketing cookies in future, we will update this policy.
Your rights
Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you may ask to access, correct or delete your personal information, or withdraw consent for its use. Write to us at info@shrishtiindia.com.
Contact
Shrishti Tours & Travels Pvt Ltd, 315 Lotus House, New Marine Lines, Mumbai 400020. Telephone +91-22-22053535. Email info@shrishtiindia.com.